Contact Us

If you require more information about any of our travel insurance policies or if you have special travel insurance requirements please contact us through one of the following means:

Toll Free  0800 657 744
Facsimile  09 309 5473

Mike Henry Travel Insurance
PO Box 298, Shortland St
Auckland 1140
New Zealand
info@mikehenry.co.nz

How to contact us in an emergency

Emergency Assistance advice is available for all services relateing to: medical and hospital, repatriation, legal expenses, evacuation and travel. You, or the doctor or hospital treating you may contact Emergency Assistance for 24-hour emergency assistance advice.

When you call we require:

• Your name
• Your policy number and selected plan
• Details of your emergency
• A contact phone number, including area code.

Wherever possible you should lodge your claim with us on your return to New Zealand. If you do require assistance while you are away, simply phone our collect call (reverse charge) phone number for assistance:

+64 9 969 5550

More information about Emergency Assistance.

If you have a problem

We’ll always do our very best to get things right and provide you with the service you expect from us.  However, sometimes things do go wrong – so when they do, we want to resolve the problem as quickly as possible. Find out more