About Mike Henry Travel Insurance

Mike Henry Travel Insurance was established in 1981 and continues to provide excellent service to more than 100,000 travellers every year. Mike Henry Travel Insurance is a business division of IAG New Zealand Limited (IAG NZ). IAG NZ underwrites general insurance business for some of the country's leading financial institutions and iconic brands.

Claims Paying Ability

IAG NZ received a Standard & Poor's (Australia) Pty Ltd rating of AA- on November 3, 2009.

This means we have a 'Very Strong' claims paying ability, as you can see from the table below.

The ratings from 'AA' to 'B' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.

As a customer, this is important to you as it is your reassurance that we will be able to pay out on your claims. This rating is lodged with the Registrar of Companies and our rating is reviewed annually.

SEE - Sustainability Report

Mike Henry Travel Insurance’s is part of IAG NZ, which is committed to sustainability and has produced its third annual sustainability report. Click here to learn more.

IAG is one of the top 100 most sustainable companies in the world.

Insurance Fraud

Did you know that insurance fraud imposes additional costs on honest policyholders? Insurance premiums are calculated on risk. So fraud is really a cost to our local community and to every policyholder.

While we focus on paying claims, as a responsible community insurer we also manage levels of risk to control premium costs and to protect honest policyholders. The majority of claims are legitimate, a small number are suspicious and are referred through to investigators for further analysis.

The good news is that community perceptions are changing. People who do the right thing don't want to subsidise fraudulent claimants.

We're encouraging the community to help prevent insurance fraud. You can help by reporting insurance fraud.

How to report insurance fraud

Email

Email us at fraudline@iag.co.nz

Phone

National Fraud Hotline
0800 372 835 (0800 FRAUDLINE)

Mail

Fraud Manager
IAG NZ
Private Bag 92130
Auckland